Dear Into-Russia team, I want to report back on our fabulous and unforgettable 5* Luxury Russian holiday in Moscow and St Petersburg last month.
It was a fantastic three days of excursions with Irina in Moscow and with Dasha in St Petersburg for four days of architectural amazement; both guides were informative and made each tour a very personal experience as they were so knowledgable, organised and friendlytowards us.
So knowledgeable, professional, friendly and open, full of interesting side-tales to everything we saw, delighted to answer all our questions, and such a pleasure to spend our time with. An initial confusion re whether dinner was included was soon resolved and then the delicious food at dinner time just kept on coming 😉 Such a homely yet professional place.
Their knowledge of the art-work, artifacts and historical buildings we saw (and passed in the car) and social history was spectacular. Our drivers were excellent and treated us like royalty! The Ambassador was quite different in style, perhaps a little more international in style. We visited all the major sights and our guides pointed us in good directions for making the most of our free time.
I have found Into Russia excellent, their staff were very helpful and I quickly received my colleague’s tourist voucher, I can’t rate them highly enough.
One of their staff Alena was specifically very helpful with all aspects of the process and was quick to answer and help with any questions I had.
I have been in regular contact with him since he has been away and he wishes to express his thanks to you all as he is having a wonderful time so far and is delighted with the service that he has been receiving from his drivers etc.
So thank you from both myself and Pauric J Also I know Inga is on maternity leave currently but if you can send thanks to her also for all the work and effort that she had put into the booking as well, I would appreciate it.
Sincerely, Philip Lindley Dear Dagmara, I just wanted to say Mr & Mrs Woods had a wonderful time in Moscow and they wanted you to know their guide Vera was superb.
Everything went exactly as planned and we were treated very kindly by everyone we met including some complete strangers in the street.
We enjoyed our trip thanks to you and your colleagues.
That a twin meant two small beds was a shame as we both had a double in the Peter.
All were superbly located though and that was key given that we wanted to explore a bit after the tours and go out for dinner. The Moscow one was exceptionally helpful and friendly.