I won't, it just stops the auto renewal(taking your money) Don't believe any thing they say on the adds about finding the perfect match, all their clever software amounts to is that you only get a handful of matches each day rather than access to everyone using the site. If you ask me, most matches weren't even active or paid up members, therefore a total waste of time.The software doesn't check if the matches are active either, 80% of my matches hadn't logged in in the previous 3 months. They withdrew money out of my credit account without authorisation.I just don't have the time in the 'real world'. They have no commitment to customer service or legitimate business practices. In 2017 e Harmony deducted 3.00 from my debit card in no less than 6 transactions. In 2016 e Harmony deducted 6.00 from my debit card in no less than 7 transactions. In 2015 e Harmony deducted 7.00 from my debit card in 2 transactions. I have lodged complaints with the Australian Competition and Consumer Commission and with Fair Trading NSW.matches no where in my age range most of the time . so are they really still there or did they leave the site 5 years ago. I expected them to be a superior provider as they are quite expensive.They did not even bother to acknowledge that email.I had to search for T&C’s which said I must cancel in writing with a signed letter delivered to their office in USA. You have 3 days from the day you sign up to get your plane ticket.
It is a confusing web site and not easy to work with. My daughter signed me on for 6 months, but she should have donated the money to charity, as I have had success on a cheaper site. But you have a responsibility to pay the rest of membership fee. I am so so disappointed by e-harmony and angry with their 'service'. If you are thinking to join online dating service, join any but not e-harmony!!! Other online dating services provide much more profiles you will be interested in.I paid 0 (3 months) just so I could see their photos! I didn't restrict my search too much and get max 12 matches per day, and you can't search for more matches you have to wait til the next day.Guys make no effort on their profiles, and of course you get the losers that write messages making out that your profile is special and they took the time to read my profile....funny that, I can see who has and hasn't bothered to read my profile before contacting me. I'm a female and reading all this feedback on numerous dating sites is so disheartening., so I contacted them about this issue, the best they could do was ask me for my banking details over phone, of course I didn't do that.I warn you this company does not offer any value fir money They say free trial and before you go any further you gave to join, you pay in advance and then when they cannot offer the service they say they will.I specifically asked for matches in a 50km radius and get matched with 100 kms plus.I get an email saying ‘Good News ‘name’ wants to connect with you.Cheapest option is a special of 3 payments of .75 per month for a six month subscription.Sign up is long winded and time consuming but you are under the impression it will be wisely used.Only to find the email says he’s met someone else LOL. I have been so disappointed with the calibre of the matches and feel they have little in common with me.And we hadn’t even messaged each other prior to that??? I realised this almost straight away and wrote to them to say I wanted to cancel - this was in about 12 hrs in.